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FAQ

What is a Food & Beverage Minimum?

The food & beverage minimum is the least amount required to spend on any combination of Hotel provided food and beverage for your wedding to secure the selected space. It does not include 7% sales tax or the 20% taxable service fee. The food and beverage minimum can be achieved by selecting packages or individually priced, a la carte menu items to equal or exceed the food and beverage minimum.


Can I provide my own catering and alcohol for the wedding reception? 

No, the hotel must provide all catering and alcoholic beverages for your event (except for cake). All food and beverage must be consumed on hotel property and therefore cannot be removed. All guests in attendance of the event consuming alcoholic beverages must be at least 21 years old and possess a valid ID. The Terrace Hotel reserves the right to request proof of age in accordance with local and state laws.


Can I customize the menu? 

Of course! Our talented chefs and catering manager will work with you to create a menu for your wedding day. 


What is the difference between a Venue Coordinator and a Wedding Coordinator? 

Your venue coordinator (aka catering manager) handles all items pertaining to the hotel – guest rooms, banquet space, food and beverage, and hotel setup. A wedding coordinator is independent of the venue and helps you throughout the planning process, handling all aspects of your wedding including managing your vendors, creating the timeline for your wedding weekend, conducting ceremony rehearsal, and ensures all aspects of planning have been covered before your big day.


Am I required to hire a Wedding Coordinator? 

Yes, day-of wedding coordinators are required for those with 25 guests or more.


Does the venue provide assistance getting gifts and/or décor back to a designated car or hotel room after the wedding? 

No. Please assign a family member or friend to assist with getting your gifts and cards to your guest room or vehicle securely as the Hotel will not assume responsibility for missing gifts and cards. As for the décor, your day-of wedding coordinator will assist.


Can I hire my own vendors or is there a preferred vendor list we must stick to? 

While we do have a preferred vendor list, you are more than welcome to hire your own vendors provided they hold liability insurance.


What time can my vendors start setting up on the day of my wedding? 

Please reference the event agenda outlined on your contract for additional information. Setting up the day before can be confirmed 1-week prior to your wedding date.


Is there a cancellation policy? 

Yes, your deposit is non-refundable and cancellation fees apply based on the date of cancellation in relation to your wedding date. Please refer to your contract for additional information.


Do I get to arrange the seating chart for the reception? 

Yes, based on your requirements, a personalized table diagram will be designed by your catering manager. You may provide a seating chart with assigned tables and/or assigned seats. If plated reception, place cards are required with a symbol designating entrée selection.


Do you charge a cake-cutting fee? 

Yes, there is a cake cutting fee of $50 unless otherwise noted.


Can I have my ceremony at the hotel? 

Yes. You may arrange to have your ceremony at the hotel.


Does the hotel offer a discounted guest room block?

Yes. If you wish to reserve a block of rooms for your guests and family, please notify your catering manager.


Are there changing areas for the bride, groom, and/or wedding party?

Guestrooms can be reserved and utilized as a changing area.


Can we have our rehearsal dinner here? What about a morning-after mimosa brunch?

 Yes! Ask your Catering Manager for menu ideas, or refer to our menu page.


Can we use confetti, rice, sparklers, or fireworks at your venue?

While these items can be fun, they are prohibited. All candles must be in enclosed containers. Use of tacks, staples, tape, nails, or anything that could mark the wall is not permitted. Pipe and drape systems are a great alternative!


Is the venue handicap accessible?

Yes! Please reach out to your Catering Manager for additional information.